We have had to change the way we work to keep everyone safe - but we're still here!
Due to Covid 19 we have had to change the way we deal with medical problems. You will firstly have a telephone consultation with an appropriate member of the clinical team and if you need examined you will be given an appointment time to be seen in the health centre.
Health and Safety Notice
Unfortunately, due to people not adhering to the social distancing rules we have had to lock the door. If you need an appointment please telephone 01259 760331 but be aware the lines are busy especially first thing in the morning. If you have an appointment, please ring the bell. Remember to wear a mask and observe 2 metre distancing.
Stay Safe by not coming into the Health Centre
If you need to order a repeat prescription – do this directly with your chemist if possible. You can also order medication online. Speak to the reception staff about how to set this up. Alternatively you can telephone 01259 760331 but avoid calling first thing in the morning as the lines are busiest then.
Appointments - Please arrive as close to your appointment time as possible. We can only have 5 people in the waiting room at any one time. Come on your own. Only children and disabled patients can be accompanied. If you have a fever, altered sense of taste or smell or a new continuous cough don't come to the health centre even if you have an appointment. Contact the NHS Inform website for information or telephone 111.
Minor Injuries Assessment Service
If you have a minor injury call MIA the Minor Injuries Assessment Service on 01324 566130. You will be offered an appointment to visit a Minor Injuries Unit or a virtual video assessment, available 9am - 9.30pm 7 days a week, click on the link for more information:- nhsforthvalley.com/callmia
The health centre in Alva will be closed every day between 1pm and 2pm.
See the latest information from Scottish Government, Health protection Scotland and NHS Inform here.
Please note we have temporarily suspended online appointment booking in line with current advice.
The drop in Child Health Clinic has been suspended until further notice. If your child is ill phone the surgery for advice.
Repeat prescriptions please allow 7 days and only order what you need.
The following screening services have been temporarily suspended, for more information follow this link Screening Update
If you require a fit note while you are self isolating follow this link https://111.nhs.uk/isolation-note
If you've been told to "Shield" the GP or Practice Nurse will call you. For more information on this click here Healthcare Planning
Mental Health Issues
We appreciate the impact that the COVID-19 epidemic is having on patient’s mental health. Here are some useful links and exercises to assist with managing Anxiety and Low Mood
Free Guide To Living With Worry And Anxiety Amidst Global Uncertainty: Living with anxiety amidst global uncertainty
For a range of information, tools and techniques please see the website: Self Help website
Reduce feelings of Anxiety: Reducing feelings of anxiety
Online Video Consultations
If you have an appointment arranged with one of our GPs for an online consultation, please click on the following link at your allocated appointment time. This link should only be used if you have spoken with a GP and been allocated an appointment time.
(Site updated 15/09/2020)